
According to The Economist, they make 1 mistake for every 6,000,000 deliveries, giving them a Six Sigma rating and putting them ahead of all modern courier services – accomplishing it all without literacy or modern technology.
The Dabbawallahs are known for not being interrupted by weather, including Mumbai’s notorious monsoons and scorching heat. We felt that the Dabbawallahs summed up a lot of characteristics that we want to emulate in our radio show: accurate, reliable, and uninterrupted.
Most notably, though, is their use of unconventional means to deliver their content. Because of the ban on news and current events, we also must deliver our content in unconventional (non-FM) ways. You can listen to all of our shows on our website, download them as an mp3, or subscribe to them as a podcast using an application like iTunes. We are constantly working on improving our delivery methods, though, so look out for updates on mobile access and dial-a-show capability.
If you subscribe to The Economist, read about the dabbawalas here or check out this New York Times bit.



